City Fibre

[SarahH5]

When can we get connected to City Fibre allowing us to keep Sky broadband, Sky Q tv package and telephone?

[TimmyBGood · Accepted solution]

@SarahH5 

Sky use of CityFibre infrastructure was announced in August 2024 and appears to currently be in a limited customer trial phase: it will presumably be formally launched later this year.

https://www.ispreview.co.uk/index.php/2025/05/isp-sky-broadband-launch-cityfibre-based-uk-full-fibre... 

[JimM1]

@SarahH5 Are you in a CF area with no OR fibre available?

[SarahH5]

City Fibre is live on our street.

Openreach do not have fibre here yet.

[JimM1]

@SarahH5 And does sky not allow you to upgrade your package to them yet!

[cookiemonsteruk]

@SarahH5 

What is the name of youur exchange?

Apparently in exchanges where isp's haven't unbundled the service the phone lines remain WLR Wholesale Line Rental.  Knowing your exchange should help us know if your phone line is fully unbundled  Effectively if you are still WLR then to cannot get sky thru City Fibre

[GrahamG76]

We have City Fibre installed in our Glasgow block of flats (happened several months ago) and full fibre is now showing up as an upgrade option - only found out by chance looking at the MySky app. Around £50 a month for 900 mbps. Must have happened very recently. So there are wires all over the block and a kind of box outside the door of the flat. Am I right in saying that if I went ahead with the full fibre Sky upgrade, there would be another engineer visit requiring access to the flat? My contract is due up in September - might be worth waiting til then to shop around and by then Sky might be offering a discount or more competitive rates? If I did it now, it'd tie me in for 2 years at approx £50/month for 900 mbps which maybe seems on the high side? (Also wonder about a new router as we've had ours for a few years at least)

[JimM1]

@GrahamG76 As an existing sky customer your upgrade is that, no special deals apart from you may save the couple hundred £'s for a free install, City Fibre is just so new to the Forum so questions are difficult to answer, but Yes new hub for the city fibre i do believe so special to match,  Your speed is symetrical with CF so up/down pretty damn close to each other major + on that side if you do need to send upwards, Access required, new Fibre Modem has to be installed and Fibre cabled back to that access point, up to you if you wish to wait, Sept not that far away, price may go up who knows, what about land line, and is OR Fibre available?

[GrahamG76]

Can you clarify what is OR Fibre? Not sure on land line - we have a port for it which we don't use. It's attractive to stick with Sky and upgrade to full fibre via City Fibre but I suspect this is a rapidly shifting market and by the time contract renegotiation comes up there may be more favourable deals around (via Sky and others), but as you say who knows.  

[JimM1]

@GrahamG76 OR is Openreach one off many companies laying Fibre but the biggest by far!

If you only have CF then you may not get anyone else especially in a MDU, Multiple Dwelling Unit, ie a block off flats...

Play the waiting game, do not try to bluff, companies are not interested in the slightest, if you call it's on the spot decission take it or leave it, so have a real good idea if it is right or not!

If everyone sign's up for 900Mb/s then speed will be all over the shot, no need for that fast but it's your choice... Go for FF500 and save a load off cash!