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Discussion topic: Citrix Workspace connection dropping and MS Teams poor connectivity

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This message was authored by Philis This message was authored by: Philis

Citrix Workspace connection dropping and MS Teams poor connectivity

I have an  issue wherby my Citrix Workspace connection frequently drops and when I use native MS Teams I constanstly freeze and get a poor network quality message. I have recently moved to Sky BB from BT (which I had no issues) and am using a white Sky Hub Max. I have enabled UPnP and have a MAP-T sharing ratio of 1:1 but am still experiencing the issues. Can this be escalated please