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Discussion topic: Change WiFi channels

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This message was authored by Hayley130986 This message was authored by: Hayley130986

Change WiFi channels

My WiFi is currently on 5ghz but to connect my smart plugs I need to change the channel to 2.4ghz 

can anyone help? 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Change WiFi channels

Posted by a Superuser, not a Sky employee. Find out more

@Hayley130986 your Sky hub is using both the 2.4GHz and 5GHz wifi bands however some devices like your smart plugs cannot connect to a dualband SSID so you have to split the two bands as explained here Split Sky WiFi bands

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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