Discussion topic: Cannot sign in to sky account using broadband connection.

This message was authored by: Jamie17 · ‎30 May 2022

Hi,

I am currently experiencing an issue where I cannot load the sign in page for sky whilst connected to sky broadband on all devices. Also sky go will not load for these.

However when I use my 4g data it is possible. It is as if my IP address is blocked for some reason.

Any help appreciated.

This message was authored by: Highlinder · ‎30 May 2022

@Jamie17If your IP address is blocked, try and turn off the router for 30 minutes and then try again with a new public IP address.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

View this Answer within the discussion

This message was authored by: Highlinder · ‎30 May 2022

@Jamie17If your IP address is blocked, try and turn off the router for 30 minutes and then try again with a new public IP address.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Jamie17 · ‎30 May 2022

Worked like a treat thank you!

Discussion topic: Cannot sign in to sky account using broadband connection.

Cannot sign in to sky account using broadband connection.

Re: Cannot sign in to sky account using broadband connection.

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Re: Cannot sign in to sky account using broadband connection.

Re: Cannot sign in to sky account using broadband connection.

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