Discussion topic: Cannot check broadbands availabilities

This message was authored by: AndyGroza · ‎11 Jul 2022

Hi,

I have been trying to check the availabilites for broadbands for three days now. I log in, and then, when I click on "check availability", it simply states
"

Unfortunately we can't process your request online right now

Please try again later or alternatively view the status of your account."

The same things goes if I pick one of the offers. Does anyone had ever encounter this problem?

Thanks.

This message was authored by: Chrisee · ‎11 Jul 2022

@AndyGroza there can be a number of reasons for the online checker to fail which the error message fails to mention. The best idea is give Sky a call and speak to a human who can explain what is going on.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

View this Answer within the discussion

This message was authored by: cookiemonsteruk · ‎11 Jul 2022

@AndyGroza

Enter your full postal address and post the table after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by: Chrisee · ‎11 Jul 2022

@AndyGroza there can be a number of reasons for the online checker to fail which the error message fails to mention. The best idea is give Sky a call and speak to a human who can explain what is going on.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: AndyGroza · ‎11 Jul 2022

Since it has been three days I was wondering if the website was down or something like that.
But yes, I tried to call, however, I am not with Sky talk, so I am having a hard time trying to find how to contact them by phone!

This message was authored by: jamesn123 · ‎12 Jul 2022

@AndyGroza

From a non Sky line the number is 0 3 3 3 7 5 9 0 5 5 0

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Cannot check broadbands availabilities

Cannot check broadbands availabilities

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