Discussion topic: Cancelling

This message was authored by Lucy892 This message was authored by: Lucy892


So we've just found out we need to be out of our house within the next week so will be moving back in with parents so will be needing to cancel our broadband early, we are only 3 months on though, any idea how I go about this as I'm so confused on what to do 



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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancelling

Posted by a Superuser, not a Sky employee. Find out more

To cancel Sky Broadband and Sky Talk totally you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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