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Discussion topic: Speed to broadband hub very low

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This message was authored by GH999 This message was authored by: GH999

Speed to broadband hub very low

Hi, I've been having trouble with my WiFi for the last few weeks, I've just completed a speed test on the mysky app and it came back with a reading of 5.2mb/s and a 'poor' speed to hub status. My minimum guaranteed speed is 43mb/s and I was getting around 61mb/s up until a few weeks ago. I've contacted sky (automated response) and they said there's not issues found. Any help on why this is so slow please? 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Speed to broadband hub very low

Posted by a Superuser, not a Sky employee. Find out more

@GH999 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



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