Discussion topic: Cancelling
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Message posted on 30 Mar 2024 02:58 PM
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Cancelling
So we've just found out we need to be out of our house within the next week so will be moving back in with parents so will be needing to cancel our broadband early, we are only 3 months on though, any idea how I go about this as I'm so confused on what to do
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Message posted on 30 Mar 2024 03:03 PM
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Re: Cancelling
@Lucy892
To cancel Sky Broadband and Sky Talk totally you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
Return packaging will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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