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Discussion topic: Cancellation of Broadband Installation Due to Repeated Delays

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SahilJungGurung
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This message was authored by SahilJungGurung This message was authored by: SahilJungGurung

Cancellation of Broadband Installation Due to Repeated Delays

‎23 Jun 2024 10:47 AM

Hi,

I have been waiting for my Sky Broadband & Talk installation since the 20th of June and have received multiple messages about the inability to start the installation. Given the repeated delays, I am no longer interested in proceeding with this broadband service.

Please cancel my order and confirm this text.

Thank you.

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TimmyBGood
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Re: Cancellation of Broadband Installation Due to Repeated Delays

‎23 Jun 2024 11:03 AM

Posted by a Superuser, not a Sky employee. Find out more

@SahilJungGurung 

 

It's not possible to cancel anything by posting to this forum: you'll need to call Sky.

 

Note that if the delay is with the network provider (Openreach or OpenEIR) then any other ISP using the same network is likely to have the same issue.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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