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Discussion topic: Can’t turn off sky shield

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This message was authored by funbobby This message was authored by: funbobby

Can’t turn off sky shield

Recently gone to sky broadband but can't turn off sky shield or amend anything on the app, literally just won't let me do anything?

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t turn off sky shield

Posted by a Superuser, not a Sky employee. Find out more

@funbobby 

Can you do anything via here instead:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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funbobby
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This message was authored by funbobby This message was authored by: funbobby

Re: Can’t turn off sky shield

No , ironically the page won't load for me !

funbobby
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This message was authored by funbobby This message was authored by: funbobby

Re: Can’t turn off sky shield

Managed to get it load , same thing, I have 2 options which are on or off or limit the times it is turned off but when I select either nothing happens.

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