0

Discussion topic: Can’t turn off sky shield

Reply
Avatar for funbobby
Level 1 icon
What's this?
This message was authored by: funbobby

Message posted on ‎09 Jan 2025 06:22 PM

Can’t turn off sky shield

Recently gone to sky broadband but can't turn off sky shield or amend anything on the app, literally just won't let me do anything?

Report post
Post 1 of 4
809 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎09 Jan 2025 07:41 PM

Re: Can’t turn off sky shield

Posted by a Superuser, not a Sky employee. Find out more

@funbobby 

Can you do anything via here instead:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 4
783 Views
0 Likes
Reply
Avatar for funbobby
Level 1 icon
What's this?
Topic Author
This message was authored by: funbobby

Message posted on ‎09 Jan 2025 07:52 PM

Re: Can’t turn off sky shield

No , ironically the page won't load for me !

Report post
Post 3 of 4
777 Views
0 Likes
Reply
Avatar for funbobby
Level 1 icon
What's this?
Topic Author
This message was authored by: funbobby

Message posted on ‎09 Jan 2025 08:22 PM

Re: Can’t turn off sky shield

Managed to get it load , same thing, I have 2 options which are on or off or limit the times it is turned off but when I select either nothing happens.

Report post
Post 4 of 4
763 Views
0 Likes
Reply
Reply