05 Jun 2024 12:38 PM
You guaranteed my fibre in all rooms and it doesn't work we are on mobile data
05 Jun 2024 01:48 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
05 Jun 2024 02:16 PM
Having same problem.continual circle of doom as I call it it's horrendous trying to stream from disney prime netflix only getting good results in living room where the router is thinking of moving it's sooo frustrating it's getting worse
08 Jun 2024 09:20 PM
Did anyone from sky come back?
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