08 Jun 2024 09:10 PM
I have logged on to my sky account to change my address and move my broadband but it states I am not the primary account holder but I am?
08 Jun 2024 09:22 PM
Posted by a Superuser, not a Sky employee. Find out more@Tammy20 You need to call sky directly to change your address
08 Jun 2024 09:34 PM
Posted by a Superuser, not a Sky employee. Find out more@Tammy20 And it should be noted if you intended moving broadband it will take a t least 10 working days from when you tell Sky for the move to be completed.
08 Jun 2024 10:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@Tammy20 wrote:
I have logged on to my sky account to change my address and move my broadband but it states I am not the primary account holder but I am?
You can't change your address online yourself and besides if it is saying you are not the primary account holder this might be because you are using the wrong login.
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