Can’t connect to Netflix

[Badinternet123]

Having an issue with Netflix not loading, just showing the loading screen. Nothing had changed recently, have been with sky for 2+ years and not had issue before. Have tried all troubleshooting that sku have suggested but nothing helps

[Jynxy]

Hi,

This is an ongoing issues being looked into, please see the main Thread, on here it will give you some steps to follow which should get it working again.

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388 

[Badinternet123]

Thank you. I finally managed to get to a real person from sky and not the virtual assistant and got it sorted. Virtual assistant was useless as usual