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Discussion topic: Can I nominate a date to start my broadband contract?

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This message was authored by Royzee This message was authored by: Royzee

Can I nominate a date to start my broadband contract?

I'm in the last month of my broadband contract and considering a move to Sky. I'd like to move on the day that my current contract finishes to avoid any loose ends.

I'm not sure of the lead time for starting a new contract, is there an option when you apply to choose a start date? 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Can I nominate a date to start my broadband contract?

Posted by a Superuser, not a Sky employee. Find out more

@Royzee if you order over 14 days ahead it maybe possible but given activations are done by Openreach not Sky its their availability thst matters. Of course if moving from one ISP using Openreach to Sky is seamless if arranged through Sky who will then handle the cancellation with your existing supplier to coincide with say an hours downtime. If switching networks say from Virgin to Sky it is wise to pay for an overlap of a week or so as dates slip and things gonwrong.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Can I nominate a date to start my broadband contract?

Posted by a Superuser, not a Sky employee. Find out more

@Royzee  The lead time is 10 days normally. But this depends on what service you are on and which one you are wanting to move to with Sky, that is if it is superfast or ultrafast.

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Can I nominate a date to start my broadband contract?

Posted by a Superuser, not a Sky employee. Find out more

@Royzee if you order over 14 days ahead it maybe possible but given activations are done by Openreach not Sky its their availability thst matters. Of course if moving from one ISP using Openreach to Sky is seamless if arranged through Sky who will then handle the cancellation with your existing supplier to coincide with say an hours downtime. If switching networks say from Virgin to Sky it is wise to pay for an overlap of a week or so as dates slip and things gonwrong.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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