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Discussion topic: Router

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This message was authored by Chlobee4312 This message was authored by: Chlobee4312

Router

I have seen this question posted before but I need some help I have plugged in my hub and the power and WiFi light are on but not the internet what do I do I've plugged the grey wire into the broadband slot and my wall 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Router

Posted by a Superuser, not a Sky employee. Find out more

@Chlobee4312 

When was your activation date?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Chlobee4312
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This message was authored by Chlobee4312 This message was authored by: Chlobee4312

Re: Router

25-29th of September 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Router

Posted by a Superuser, not a Sky employee. Find out more

@Chlobee4312  Normally for activation dates, you are given one date and not a range of dates.

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Chlobee4312
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This message was authored by Chlobee4312 This message was authored by: Chlobee4312

Re: Router

Okay either way it's past that date and my internet doesn't work yet I don't know what to do 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Router

Posted by a Superuser, not a Sky employee. Find out more

@Chlobee4312  Are you able to go to track orders in my account and see if there is any information there about your broadband activation.

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