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Discussion topic: CANCEL
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This message was authored by: Nicnicnic
Message posted on 30 Jul 2026 09:33 PM
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CANCEL
Asked 3 times to cancel broadband. 3 promises it has been. Now get a bill for it when i have moved and there is not even a connection at my old house. I need the bill cancelled!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jul 2026 09:46 PM
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Re: CANCEL
When did you speak to Sky about this as 14 days notice is required to cancel so during this time if this is when your billing date falls you will still be billed before the overpayment can be refunded when the broadband has been cancelled.
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