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Discussion topic: CANCEL

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This message was authored by: Nicnicnic

CANCEL

Asked 3 times to cancel broadband. 3 promises it has been. Now get a bill for it when i have moved and there is not even a connection at my old house. I need the bill cancelled!
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This message was authored by: caesarome

Re: CANCEL

Posted by a Superuser, not a Sky employee. Find out more

@Nicnicnic 

When did you speak to Sky about this as 14 days notice is required to cancel so during this time if this is when your billing date falls you will still be billed before the overpayment can be refunded when the broadband has been cancelled.

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