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Discussion topic: Buffering speed issues
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This message was authored by: Stephen106
Message posted on ā04 Jul 2024 09:45 PM
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Buffering speed issues
Help, feel like cancelling all together ! Using puck to try and stream TV , working ok with netflix, sky Atlantic , YouTube, but when I try to watch live channels BBC, ITV channel 5 etc it will work for a while then buffer or go pixelated š„“ connected using WiFi to start with then moved to ethernet . Was getting speeds between 40-60mbs , tried moving the puck away from all electrical devices no difference. Now today just tried and all channels won't play properly , did a speed check through netflix and it was average out at 10mbs and WiFi fi 15mbs š¤š¤š¤ not good! Any advice?? Otherwise I will will be going back to Virgin where I never had any issues.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on ā04 Jul 2024 11:08 PM
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Re: Buffering speed issues
@Stephen106 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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