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Discussion topic: Buffering speed issues

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This message was authored by Stephen106 This message was authored by: Stephen106

Buffering speed issues

Help, feel like cancelling all together ! Using puck to try and stream TV , working ok with netflix, sky Atlantic , YouTube, but when I try to watch live channels BBC, ITV channel 5 etc it will work for a while then buffer or go pixelated 🥴 connected using WiFi to start with then moved to ethernet . Was getting speeds between 40-60mbs , tried moving the puck away from all electrical devices no difference. Now today just tried and all channels won't play properly , did a speed check through netflix and it was average out at 10mbs and WiFi fi 15mbs 😤😤😤 not good! Any advice?? Otherwise I will will be going back to Virgin where I never had any issues.
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Buffering speed issues

Posted by a Superuser, not a Sky employee. Find out more

@Stephen106 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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