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Discussion topic: Broken sky max hub power cable

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This message was authored by: Laurakelly

Broken sky max hub power cable

Is there anywhere u can buy a sky max hub power cable mines has snapped so won't work ?
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This message was authored by: Doc5907

Re: Broken sky max hub power cable

Posted by a Superuser, not a Sky employee. Find out more

@Laurakelly wrote:
Is there anywhere u can buy a sky max hub power cable mines has snapped so won't work ?

@Laurakelly 

I wouldn't use a 'third-party' power supply so you would need to call Sky to get a new one sent out.

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This message was authored by: FLC

Re: Broken sky max hub power cable

The SR213 uses a USB-C PSU so you should be able to use another USB-C charger to power it, as long as the replacement has the same or greater current/wattage rating.

 

If you want an original before Monday at the very earliest, you could search your local Facebook Marketplace or Ebay for a complete router. The router's are actually Sky's property & shouldn't be for sale, but they are.

This message was authored by: whippet85

Re: Broken sky max hub power cable

Call SKY? Lol, tried so hard to do this, virtually impossible to speak to a human! 

This message was authored by: Chrisee

Re: Broken sky max hub power cable

Posted by a Superuser, not a Sky employee. Find out more

@whippet85 wrote:

Call SKY? Lol, tried so hard to do this, virtually impossible to speak to a human! 


Depends when you call but normally you can getvthrough to an agent in a few minutes but the bot can beca pain either dontvtalk to it or refuse offers of texts etc.. If you just need  to power a Sky Max hub it is correct they can be safely powered via the USB C connectiion. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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