13 Aug 2024 04:49 PM
Posted by a Superuser, not a Sky employee. Find out more
Openreach do give clear and impacted figures and the unavailable is for fttc which is no longer sold . Instead the y next to it is for sogea ie where the phone is plugged into the router @DeepakR would need to call sky whilst sogea is available
Contact sky on 150 from your sky landline or
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
13 Aug 2024 04:51 PM
I don't have a landline... I need some help here in what should be the next steps..pls
13 Aug 2024 04:58 PM
Posted by a Superuser, not a Sky employee. Find out more
The next step is to call sky by clicking the link below my last post and select need more help the phone number is further down that page
Unfortunately the forum can't help in cases of new orders
13 Aug 2024 04:59 PM
Can you check to see if there is a date on this openreach fttp checker.
13 Aug 2024 05:01 PM
Posted by a Superuser, not a Sky employee. Find out more
I notice they live in a priority fttp area so it would be a good idea for @DeepakR to complete the form.
13 Aug 2024 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more@HiHowAreYa Those are not the router stats that is the page before you go to the bottom and click on router stats.
13 Aug 2024 05:29 PM
This page is not accessible for the postcode I'm mentioning
13 Aug 2024 05:29 PM
Not sure which form you are talking about?
13 Aug 2024 06:24 PM
Ok, your situation isn't looking good.
See if you can get Virgin Broadband
https://www.virginmedia.com/broadband/postcode-checker
Other then Virgin, you'll have to see what mobile phone network has the best network coverage where you are.
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