Broadband super slow

[cookiemonsteruk]

@HiHowAreYa 

Openreach do give clear and impacted figures and the unavailable is for fttc which is no longer sold . Instead the y next to it is for sogea ie where the phone is plugged into the router @DeepakR would need to call sky whilst sogea is available

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

[DeepakR]

I don't have a landline... I need some help here in what should be the next steps..pls

[cookiemonsteruk]

@DeepakR 

The next step is to call sky by clicking the link below my last post and select need more help the phone number is further down that page

Unfortunately the forum can't help in cases of new orders

[HiHowAreYa]

@DeepakR 

Can you check to see if there is a date on this openreach fttp checker.

https://www.openreach.com/fibre-checker

[cookiemonsteruk]

@HiHowAreYa 

I notice they live in a priority fttp area so it would be a good idea for @DeepakR to complete the form.  

[Highlinder]

@HiHowAreYa  Those are not the router stats that is the page before you go to the bottom and click on router stats.

[DeepakR]

This page is not accessible for the postcode I'm mentioning 

[DeepakR]

Not sure which form you are talking about?

[HiHowAreYa]

@DeepakR 

Ok, your situation isn't looking good.

See if you can get Virgin Broadband

https://www.virginmedia.com/broadband/postcode-checker

Other then Virgin, you'll have to see what mobile phone network has the best network coverage where you are.