Discussion topic: Hello, on my account I have to pay for a router which, through no fault of mine, was burned by a lig

This message was authored by: Zaloga · ‎13 Aug 2024

Hello, on my account I have to pay for a router which, through no fault of mine, was burned by a lightning strike during a storm. It was reported and why do I have to pay for it?

This message was authored by: Daniel0210 · ‎13 Aug 2024

@Zaloga

It was only loaned to you so you're not going to be able to return it in a working condition. If you've explained to Sky how it came to be damaged and they are still charging you it seems they've made their mind up that you're liable.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Hello, on my account I have to pay for a router which, through no fault of mine, was burned by a lig

Hello, on my account I have to pay for a router which, through no fault of mine, was burned by a lig

All Replies

Re: Hello, on my account I have to pay for a router which, through no fault of mine, was burned by a

Was this discussion not helpful?

Search Sky Community

Start a new discussion