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Discussion topic: Broadband stops working
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This message was authored by: KarenB123
Message posted on 20 Apr 2024 07:18 AM
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Broadband stops working
Good morning, my broadband started playing up a week ago, kept going offline.
Sky said it was my router and sent a new one. I had a local engineer fit it for me and it worked perfectly to start with.
but now the same problem again. When I do a speedtest it will say cannot connect, then 5 minutes later perfect again.
what could my issue be?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Apr 2024 06:40 PM
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Re: Broadband stops working
@KarenB123 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
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If you have found this solution helpful please tick this as the answer.
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