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Discussion topic: Broadband speed

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This message was authored by Sam_26 This message was authored by: Sam_26

Broadband speed

Hi

One week passed , nothing been improved. Speed to my hub is  from 58Mb/s and maximum arround 75Mb/s . I can't understand what is going on.  I recieved replacement Sky Max hub but nothing changed. I sent e-mail to Sky , formal complaint no replay from them. It seems Sky left me alone with my problem. Screenshoots from today. If somebody can help me? 

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This message was authored by Addie15 This message was authored by: Addie15 Answer

Re: Broadband speed

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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