This discussion topic has been answered Discussion topic: Broadband speed
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Message posted on 25 Mar 2025 11:55 AM
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Hi
One week passed , nothing been improved. Speed to my hub is from 58Mb/s and maximum arround 75Mb/s . I can't understand what is going on. I recieved replacement Sky Max hub but nothing changed. I sent e-mail to Sky , formal complaint no replay from them. It seems Sky left me alone with my problem. Screenshoots from today. If somebody can help me?
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Message posted on 26 Mar 2025 08:32 AM
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Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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Message posted on 26 Mar 2025 08:32 AM
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Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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