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Discussion topic: No WiFi but app says we have internet

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This message was authored by: Vonrimmer

Message posted on ‎25 Mar 2025 09:28 PM

No WiFi but app says we have internet

Our WiFi has been poor for the past 5 days and now we don't have any. Your app says we have internet into our house. 
cannot connect sky Q box to the router also 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Mar 2025 09:41 PM

Re: No WiFi but app says we have internet

Posted by a Superuser, not a Sky employee. Find out more

@Vonrimmer 

Are the lights all showing as being green on your hub ?

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This message was authored by: Vonrimmer

Message posted on ‎26 Mar 2025 08:14 AM

Re: No WiFi but app says we have internet

Hi,

All the lights are on. I've managed to get some devices connected this morning but not all!

Rebooted the router a few times and all the devices.

Managed to get the Sky Q box and mini in the end connected!

Strange some connct while others won't.

Many thanks.

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