Broadband
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Discussion topic: Broadband speed

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WicketsEnd
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This message was authored by WicketsEnd This message was authored by: WicketsEnd

Broadband speed

‎30 May 2024 09:29 AM

I have ultra fast fibre broadband (and pay alot for it!) - yet the Mbps reading from my app is 69.6 at best - yet when Sky do the check their end they are saying it is double that.  The speed is relatively poor and not sure why this is not being picked up.

 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband speed

‎30 May 2024 09:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@WicketsEnd  Are you able to post a screenshot of this to show the speed test from the My Sky app and the history over the period.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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