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Discussion topic: Download speed

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Avatar for Louismihai
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This message was authored by: Louismihai

Message posted on ‎29 May 2024 10:30 PM

Download speed

Hello, I pay for the 65.00mbps when I'm downloading on my device, but instead I'm receiving only 2.60mbps, this problem started last month, can you please fix this because I'm paying for something I'm not receiving correctly
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎30 May 2024 09:54 AM

Re: Download speed

Posted by a Superuser, not a Sky employee. Find out more

@Louismihai Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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