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Discussion topic: Broadband speed well below minimum guarantee.
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This message was authored by: Tom19835
Message posted on 19 Jun 2024 05:09 PM
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Broadband speed well below minimum guarantee.
Guaranteed 50.3mbps and only receiving 27mbps. I'm a telephone engineer and believe the issue is due to connections at the PCP or between there and my apartment. Have ruled out anything internally. Have taken screenshots of Router Statistics but contrary to what is written above this post there is no way to attach them. I am considering leaving Sky if my service does not improve.
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This message was authored by: daveNOS
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Jun 2024 05:13 PM
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Re: Broadband speed well below minimum guarantee.
@Tom19835 What speed does your router statistics state your connected at and what are the noise margins?
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