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Discussion topic: I am having issues with my internet speed

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This message was authored by: Graemecraft

Message posted on ‎19 Jun 2024 05:37 PM

I am having issues with my internet speed

I have redently upgraded my internet and am not getting the required speed as per the contract. How can this be resolved to ensure i am getting what i am paying for.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎19 Jun 2024 05:54 PM

Re: I am having issues with my internet speed

Posted by a Superuser, not a Sky employee. Find out more

@Graemecraft  What did you upgrade to?  What speeds were you advised you were menat to get.  When was the upgrade due to take place?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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