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Discussion topic: Broadband seems slow

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This message was authored by Philo100 This message was authored by: Philo100

Broadband seems slow

After signing up a few days back to the gigabyte broadband I've been checking the speed and I'm getting low speeds round my house. 

 

22/12/2024

07:28

39.6

57.5

 

 

22/2/2024 

07:23

19.9

19.4

 

 

21/12/2024

08:24

124

70.8

 

 

20/12/2024

21:12

180

88.7

 

 

19/12/2024

22:58

155

94.2

 

 

19/12/2024

17:11

212

87.6

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband seems slow

Posted by a Superuser, not a Sky employee. Find out more

@Philo100 looks pretty typical if you tested speeds at different points in your home as WiFi signal level vary due to multiple factors like distance from the hub, what lies between the two points and levels of interference not forgettingvwhat else is running when you ran the test and dont assume devices nit being used are nit using bandwidth as many do uploads and downloads when not in use.

 

The only reliable way to measure speeds coming into your hub - the bit Sky guarantee - is to use a proven fast link which is a direct ethernet cable between a device with a gigabit ethernet port and the hub with every thing else disconnected..

 

If you want to be a bit more scientific use an app like WiFi Sweetspots that measures the speed of the WiFi connection to the hub as you move round your home. Sky will gusrantee a minimum 25Mb/s in every room if you buy their WiFi Max bundle. If you want higher speeds you will have to buy your own kit. In praxtice most users see minimal gains going over 100Mb/s unless the need to move huge files.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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