Broadband renewal

[Sebastian_]

My broadband contract is due to expire in two weeks. No one has contacted me yet. Can I renew on the same terms (price) after or before the contract expires, or should I look for another provider?

This is my first time with Sky so I don't know what to expect. With other providers I have usually received the same or similar offer a month before my contract expires.

[Daniel0210 · Accepted solution]

@Sebastian_ 

You have to initiate contact. Your contract doesn't end until you cancel. It's discounts that end. You will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave