Broadband price inrease

[Suze505]

I have just received notification of a price increase from July this year:

Sky Broadband Essential + Sky Talk Anytime extra from £23.50 to £32.50 !!!

There were  choices suggested and as I use my phone very infrequently I am considering changing my package to Sky Broadband Essential Plus + Sky Pay as you Talk. This will reduce my payments to £27 per month. On selecting the new package I was advised that I would be sent a new hub ...and charged £10 for the privilege! 

My question is:

Do I really need a new hub?

What is the differnce between Sky Broadband 'Essential' and 'Extra'

Many thanks. 

[Suze505]

Why has my recent post been Locked ...was only asking for info?

Thanks

[GD1]

@Suze505  It's been moved to the broadband forum, as has this post.  If you look at the post you will say it says moved.

[Suze505]

Thanks GD1 x

[TimmyBGood]

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@Suze505 wrote:

My question is:

Do I really need a new hub?

What is the differnce between Sky Broadband 'Essential' and 'Extra'

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From the description, and the Hub replacement, I'd guess that the new product is SOGEA ADSL (no PSTN, and Sky Talk using VOIP) bundled with Broadband Boost.

• Sky Broadband Essential Plus - It’s unlimited and with average download speeds of 11Mb/s, it’s great for browsing and email. And it comes with extra features like flexible engineer visits, daily checks on your line and more.

https://www.sky.com/help/articles/your-sky-broadband-questions-answered 

[Suze505]

Thanks for replying TimmyBGood much appreciated, but your techi talk about the hub is a bit much for me 🙂 ...do you mean that I will need a new hub as changing from 'anytime extra' to 'pay as you talk' ? 
Also, the Sky BB Essential Plus seems to be the same as I had with  Sky BB Essential??

[jamesn123]

@Suze505 

That doesnt sound like just a price increase it sounds like you may also have a deal/contract that is expiring. If you agree to another minimum term contract on a deal the price you pay should be closer to what you pay at the moment. 

As for the hub replacement, I would imagine you will be put onto VOIP calls which is essentially your telephone over internet instead of the copper phone lines. You'd need a new hub for this as your phone will need to plug into the hub and older Sky hubs are not compatible

[Suze505]

Thanks James I rang them in the end and sorted it out 😉