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Discussion topic: Broadband not working

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Avatar for Big+Jock+1968
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This message was authored by: Big+Jock+1968

Message posted on ‎20 Jan 2025 09:19 PM

Broadband not working

Just had the new broadband fitted this morning. Worked fine until now it's not working on box two green lights and red in middle. 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎21 Jan 2025 07:25 AM

Re: Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@Big+Jock+1968 if still down this morning and the Service Checker in the My Sky app runoverca mobike connection isnt telling you thst Sky are aware of an issue affecting your line call them to report the fault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Big+Jock+1968

Message posted on ‎24 Jan 2025 04:34 PM

Re: Broadband not working

Up and running. Wasn't done correctly by the contractor. 

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