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Discussion topic: Broadband not working
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This message was authored by: Emalene
Message posted on 17 Nov 2024 08:57 AM
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Broadband not working
My WiFi has stopped working it has an orange light, I have unplugged, reset, held the button for 30 seconds checked all cables, still nothing but the app is saying it's fine. It definitely isn't, and I have sky glass so that means no tv either. Can you help. Thanks.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Nov 2024 09:42 AM
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Re: Broadband not working
@Emalene you are not talking to Sky by posting in the forum but from the number of similar posts something has gone wrong somewhere - the service checker takes time to catch up. You can call Sky to report the fault yourself.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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