0

Discussion topic: Internet

Reply
This message was authored by: Rachelleharland

Internet

The signal keeps cutting out. Orange light in the middle on my modem. Its a new modem and a brand new cable. The issue is either inside the plug, where the wire comes into the flat or outside.
Reply

All Replies

This message was authored by: Addie15

Re: Internet

Hi there, @Rachelleharland. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Lisa-P1987

Re: Internet

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
Reply