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Discussion topic: Broadband not working.

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This message was authored by: jayneyates

Message posted on ‎12 Aug 2024 10:05 AM

Broadband not working.

Done all the resets and restarts. All lights are green. Broadband and WiFi checks come back as ok. We still have little to no service.
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This message was authored by: jamesn123

Message posted on ‎12 Aug 2024 10:29 AM

Re: Broadband not working.

Posted by a Superuser, not a Sky employee. Find out more

Hi @jayneyates Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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