Discussion topic: Broadband not working

This message was authored by: Mxmss · ‎07 Sep 2022

Hello, my broadband got activated today however, it is not working?

can you please explain to me why it is not working please take a look at the attached pictures.

This message was authored by: GD1 · ‎07 Sep 2022

@Mxmss It can take up to midnight for the account to update and your service to fully activate.

If it's not live tomorrow please post back.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Mxmss · ‎07 Sep 2022

It was meant to be active yesterday on the 6th. Can you please look into this today

This message was authored by: Daniel0210 · ‎07 Sep 2022

@Mxmss wrote:

Can you please look into this today

@Mxmss

I'm afraid we are customers like yourself so you perhaps need to call Sky and see if they know of a delay.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Highlinder · ‎07 Sep 2022

@MxmssIs there any information when you login to my account under " Track orders "?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Broadband not working

Broadband not working

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