Discussion topic: Broadband not working in my bedroom

This message was authored by: Hannahgealer · ‎06 Jan 2025

I have a new router as signed to a new contract. Since I have used the new one I am having constant connection issues with it. Keeps dipping in and out of convection

This message was authored by: jamesn123 · ‎07 Jan 2025

@Hannahgealer

Which hub did you have before & what do you have now?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Hannahgealer · ‎08 Jan 2025

I had fast fibre I think which was a black hub.

Now I have a white one the wifi keeps dropping but only when I'm in my rooms I live in a flat so I'm not actually that far from the hub it's self. But all my videos I play just stop half way throughout. I've ran multiple tests it tells me it's five rang sky after 9 last night they also did an test through the automated sevice and it says there's an issue. Sky want the old hub back but I'm reluctant in doing so because I never had any problems with that one. Many thanks @jamesn123

@jamesn123 wrote:
@Hannahgealer
Which hub did you have before & what do you have now?

Discussion topic: Broadband not working in my bedroom

Broadband not working in my bedroom

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