Broadband not working/ No internet

[Dominohoohoo]

Broadband dropped again no internet connection. Can not connect to the internet. MANCHESTER/Bury Area 00:50 11/07/2024

[Daniel0210]

@Dominohoohoo 

At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by 7ish in the morning contact Sky to report it.

In the meantime anything showing on the Service Status page.

[Nermala]

Two three days not proper working Internet and very very slow your promise guarantee but not proper Internet I lose my business. Please think about this or I need to cancel broadband because I pay £48.

[Daniel0210]

@Nermala 

This is a customer helps customer forum so you’re not contacting Sky Customer Services by posting on here. Also be aware that Sky Broadband is a domestic service which is somewhat reflective in the price and isn't intended for business purposes. 

[12345678911]

Have the same issue in Salford - can't connect to the internet.