Broadband keeps dropping out

[Joanne+Stewart33]

Over the last few days the broadband keeps dropping out. The middle button is keeps going off then takes a while to reset. I have ran tests via the app whilst it is out and the app is saying there is no problem which is a little concerning.

[Highlinder]

@Joanne+Stewart33 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[AshleeV]

I've been having the same issue, and it sounds like others have as well (all over the country). Eventually managed to get the check to pick up a problem and it let me book an engineer - but it must have taken me 50 goes of running the check to even get that far.