0

Discussion topic: Broadband keeps dropping out

Reply
This message was authored by PaulH831 This message was authored by: PaulH831

Broadband keeps dropping out

Hi my broadband keeps cutting out over the last few days, it starts with the sky stream going blank and it saying theres a fault then after 30 seconds the internet light and voice light turn red and then i have to reboot it, ive rebooted it several times but it keeps happening.

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@PaulH831Can you before you re-boot the router to get it working again run the broadband test to see if this is an external fault and can be reported.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion