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Discussion topic: Broadband keeps dropping out
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This message was authored by: PaulH831
Message posted on 26 Jun 2024 09:36 PM
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Broadband keeps dropping out
Hi my broadband keeps cutting out over the last few days, it starts with the sky stream going blank and it saying theres a fault then after 30 seconds the internet light and voice light turn red and then i have to reboot it, ive rebooted it several times but it keeps happening.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Jun 2024 10:46 PM
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Re: Broadband keeps dropping out
@PaulH831Can you before you re-boot the router to get it working again run the broadband test to see if this is an external fault and can be reported.
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If you have found this solution helpful please tick this as the answer.
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