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Discussion topic: Broadband keeps cutting daily

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Rajvir1
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Broadband keeps cutting daily

‎05 Jul 2024 02:16 PM

My broadband has been cutting out for about 5 minutes around 10 times a day. I have turned it off and back on, taken out the leads but its stil the same. 

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband keeps cutting daily

‎05 Jul 2024 02:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rajvir1 

 

Could you post your router stats as shown in the link below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Rajvir1
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Re: Broadband keeps cutting daily

‎05 Jul 2024 02:25 PM

  • IMG_4893.png

     

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cookiemonsteruk
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Superuser
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Re: Broadband keeps cutting daily

‎05 Jul 2024 02:30 PM

Posted by a Superuser, not a Sky employee. Find out more

@Rajvir1 

 

You would need to click maintenance along the top and sign in with 

 

Username      admin

Password       sky or wifi password

 

At the bottom of maintenance click show statistics and post the table

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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Rajvir1
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Re: Broadband keeps cutting daily

‎05 Jul 2024 02:41 PM

I am unable to log on

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Rajvir1
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Re: Broadband keeps cutting daily

‎05 Jul 2024 02:41 PM

Can someone ring me

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