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Discussion topic: Broadband engineer

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Avatar for Sarahted
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This message was authored by: Sarahted

Message posted on ‎19 Aug 2024 09:39 PM

Broadband engineer

Hi , I had an appointment booked to have my broadband upgraded for tomorrow, I have taken the day off work and have just received a message to advise the appointment has been rescheduled to 1/10/24 I want to keep my original date tomorrow 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎19 Aug 2024 11:33 PM - last edited: ‎19 Aug 2024 11:34 PM

Re: Broadband engineer

Posted by a Superuser, not a Sky employee. Find out more
@Sarahted wrote:

 I want to keep my original date tomorrow 

That's not possible if the required resources (personnel, equipment or bureaucratic, typically from Openreach) aren't available.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎20 Aug 2024 10:43 AM

Re: Broadband engineer

Posted by a Superuser, not a Sky employee. Find out more

We are all  just  customers  on here you  need  to  contact  sky 

P c marlow
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