Broadband dropping

[Pat111]

My sky broadband keeps dropping all the time, yet when I check it on my sky it's saying everything is good, this is not good at all as my son works from home and this is frustrating, been happening since Wednesday and has happened before, please sort this out

[Highlinder]

@Pat111  What colour is your router black or white?

[Pat111]

Hi. It's black

[Highlinder]

@Pat111 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...