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Discussion topic: Internet consistently dropping out for last 5 days!!! Unable to work from home!!

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This message was authored by: Vicky70

Message posted on ‎02 Aug 2024 03:25 PM

Internet consistently dropping out for last 5 days!!! Unable to work from home!!

Internet keeps connecting then dropping within seconds. Husband been unable to work from home all week and Sky Q needs resetting every time its turned on. I will be cancelling any payments on my account until this is resolved!! 

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This message was authored by: jamesn123

Message posted on ‎09 Aug 2024 11:21 AM

Re: Internet consistently dropping out for last 5 days!!! Unable to work from home!!

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vicky70 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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