19 Nov 2022 04:21 PM
Since downgrading TV package last week my Broadband constantly dropping out..
can't run test on app as it says I don't hav BB with you!!!
19 Nov 2022 04:41 PM
Posted by a Superuser, not a Sky employee. Find out more@ChinablagAre you able to call Sky and report this fault? This can be done by dialing 150 on your landline. Ignore the prompts to send you back here.
19 Nov 2022 04:41 PM
Posted by a Superuser, not a Sky employee. Find out more@Chinablag Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
19 Nov 2022 05:05 PM
i have tried to contact and will keep trying as tbh I want them to sort and not the forum
cheers
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