Broadband down

[BaharD]

Hi, my sky box is showing a red light and isn't connecting to the internet. Any suggestions on how to fix this? Is anyone else's internet down? Thanks 🙂

[caesarome]

@BaharD 

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

[BaharD]

Tha is for your help 🙂